Frequently Asked Questions
The best-kept secret in Douglasville, Georgia, is Place at Midway, a premier luxury apartment community with one-, two-, and three-bedroom floor plans.
Homes do not include private yards; however, each apartment features a spacious patio or a screened-in porch overlooking beautifully well-kept landscaping.
We offer agent-guided tours (Monday through Friday) from 9:30am to 5:00pm. Tours can be scheduled online or by calling. Walk-ins are welcome.
Applying is easy! Start by visiting our Floor Plans page and selecting a layout you love. Then, choose an available apartment home to apply online or in person through the leasing office. Our team is here to guide you through each step and ensure a smooth application process.
Applicants must provide 2 months pay stubs, offer letters, tax statements, or bank statements as proof of income. All income documents must be uploaded as PDFs within the application. Everyone 18 years or older is required to complete an application and upload a valid government-issued ID.
Applicants must demonstrate a gross monthly income of at least 3 times the rent.
No. Subleasing is not permitted.
Yes. Renters insurance is required for all residents at Place at Midway.
Residents who obtain their own policy must maintain a minimum of $250,000 in personal liability coverage and provide proof of coverage to the leasing office.
For residents who choose not to secure their own renters insurance policy, enrollment in the community's liability coverage program will occur automatically. Please note that this liability coverage is designed to satisfy the lease requirement for liability protection and does not provide coverage for your personal belongings.
We strongly encourage all residents to obtain a renters insurance policy that includes both liability protection and personal property coverage to help protect against unexpected losses due to theft, fire, water damage, and other covered events.
If you have questions regarding insurance requirements or acceptable coverage, please contact our leasing office for additional information.
Residents will receive a renewal notice 75-days in advance. Â Residents can access the resident portal to review renewal options, make their selection, and sign lease documents electronically.
No. Our community does not offer affordable housing.
Yes. Place at Midway charges a $75 application fee per applicant and a $175 administrative fee per household.
No. While we do not provide move-in assistance services, our team is happy to offer recommendations or guidance where possible.
To break your lease, we require a 60-day notice and a lease-break fee that is equal to 1 month's rent and repayment of any move-in concession (if one was applied).
Residents are required to provide a 60-day written notice.
Residents must submit a 60-day written notice and forwarding address before move-out. Residents are responsible for shutting off utilities, fully vacating and cleaning the apartment, and returning all keys, remotes, and fobs to the office.
Security deposit refunds are processed within 30 days after move-out, in accordance with your lease and state guidelines.
Security deposits are $500 or an amount equal to one month's rent.
No. Utilities are not included in the monthly rent.
Residents are responsible for establishing and maintaining electric service through Georgia Power or Greystone Power depending on the location of their apartment.
Water service is billed directly to the resident and will be reflected on the resident ledger each month. Water charges are paid along with monthly rent through the resident portal or accepted payment methods.
Residents are welcome to choose their preferred internet service provider. Options include providers such as Xfinity.
All rent is paid online through the BILT Rewards portal. You can make one-time payments or setup recurring payments for your convenience with your debit/credit card or checking account. We also offer flexible payment options through FLEX, allowing eligible residents to split rent payments into smaller installments. Residents must apply directly through FLEX, and participation is subject to FLEX approval.
Review the cost estimator for a list of current fees on our floor plans page. Visit our website at www.liveatplaceatmidway.com.
Complimentary parking is available for residents.Â
Spaces are not assigned and are offered on a first-come, first-served basis.Â
No. We also do not offer reserved parking.
Guests are welcome to visit Place at Midway. Stays longer than 3 consecutive days require prior written approval and may not exceed 6 total days per month.
At this time, we do not offer electric vehicle (EV) charging stations on-site.
Yes. We are a pet-friendly community. For details on our pet policy, please visit: www.liveatplaceatmidway.com
Yes. We require a one-time fee of $300 per pet and a monthly fee of $20 per pet. For additional details on our pet policy, please visit: www.liveatplaceatmidway.com
Breed and weight restrictions apply. For additional details on our pet policy, please visit: www.liveatplaceatmidway.com
We feature a dedicated on-site dog park, providing a convenient and welcoming space for your pets to play and enjoy the outdoors.
Our community offers a thoughtfully curated selection of amenities designed to elevate your everyday living experience. Enjoy features such as a spacious swimming pool, grilling area, and dog park.
Each apartment home is designed with features that support a comfortable and elevated living experience. Features may include open-concept layouts, energy-efficient appliances, walk-in closets. For a full list of in-home features, please visit: https://www.thetrailsofnorthhills.com/
Each apartment home comes equipped with a full-size washer and dryer, providing the convenience of in-home laundry without the need to visit a shared laundry facility.
Having your own washer and dryer allows you to do laundry on your schedule while enjoying the comfort and privacy of your apartment home.
No. There is no designated bike storage.
Internet service is available in all apartment homes.
Packages are delivered to our Amazon hub.
Virtual tours are available on our website at www.liveatplaceatmidway.com
No. Furnished homes are not available. However, furniture and technology rental packages are available through our preferred partner: CORT Furniture Rental.
Experience the convenience of being just moments from shopping, restaurants, supermarkets, and medical centers. Close proximity to downtown Atlanta, the Braves stadium, and nearby Six Flags over Georgia.For additional local highlights, please visit: https://www.liveatplaceatmidway.com/mapsanddirections
Shopping, restaurants, supermarkets, and medical centers are all just minutes away. Close proximity to downtown Atlanta, the Braves stadium, and nearby Six Flags over Georgia.For additional local highlights, please visit: https://www.liveatplaceatmidway.com/mapsanddirections
Place at Midway is located within the Douglas County School District. Schools include Burnett Elementary, Chestnut Log Middle, and Douglas High School.
Creating a sense of community is important to our team! We host regular resident events and offer exclusive partnerships with local businesses to enhance the community experience.
Yes. Quiet hours are observed daily from 10pm to 6am in accordance with local noise ordinances.
During business hours, noise concerns can be reported to the leasing office by phone or email. After hours, reports should be made to the local police department or by calling 911.
Place at Midway is a non-smoking community.
Maintenance requests can be submitted online through the resident portal, or by calling or visiting the office during business hours. To report maintenance emergencies, call the leasing office. 24-hour emergency maintenance is on-call to assist you.
Emergency issues—such as flooding, loss of AC in extreme heat, electrical hazards, or anything affecting safety—are handled immediately, 24/7.  Urgent but non-emergency concerns (like appliances not working properly) are prioritized as soon as a technician is available. Standard work orders are typically addressed within 24–48 hours, depending on the order in which requests are received.
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